New eGovernment Portal Defines the Future of Public Services
An eGovernment online portal integrates AEM Forms for smooth information and document exchange between citizens and the government.
- Adobe Experience Manager Forms
- XML Transformations
- PDF/A Documents
- 10+ integrations with government services
- 6 million citizens in the target user base
- 25% document processing time reduction
Main Challenges
The national agency in charge of the digital transformation of public services develops the central citizen portal. As a measure to increase the speed and efficiency of administrative operations, the agency decided to streamline online form submission and processing by integrating AEM Forms into the eGovernment system.
AEM Forms in a Multi-Vendor Ecosystem
Solution for Pixel-Perfect PDF Generation
Support Unified Form Package Generation
Integrate with a Custom Identity Provider
Custom Solution
AEM developers from Axamit have built a form management solution using extensive out-of-the-box capabilities of AEM Forms. The solution was built to handle hundreds of form types. It allowed both the creation of digital forms from scratch and the import of old forms from legacy systems.
AEM Forms & eGovernment Services
Efficient UX/UI Management
The AEM Forms platform leverages a comprehensive set of configurable rules for forms, for example, a palette of predefined components, conditions, validations, wizards, etc. This allows designers to create dynamic and user-friendly forms.
Consistent UX/UI
A uniform design has been implemented to ensure a cohesive and intuitive experience for the users of the citizen portal.
Secure Authentication
The use of SSO ensured that users who passed the authentication on the citizen portal didn’t have to log in to submit forms.
Styling and Clientlibs
The styling resources and client libraries were centralized to ensure an on-brand design and consistent behavior for every element.
Form Customization
Special features were added for Designers to customize the look and behavior of particular form elements in any specific form.
Smooth Data Management
The AEM-based form management system ensures seamless and compliant workflows for data collection, validation, transfer, and processing.
Data Standardization
A unified data format has been established to improve the consistency of data submitted via online forms, simplify data transmission, and ensure efficient data processing.
XML Transformation
Developers have introduced custom transformations to meet specific business requirements for efficient use of XML data in eGovernment workflows and applications.
Data Validation
Specific validation rules have been implemented to ensure the accuracy and completeness of the submitted forms.
Error Handling
Thorough validation at the data entry stage helped minimize errors and inconsistencies improving data quality and reliability.
Reliable Document Creation
Proper PDF/A-3 document generation workflows ensure compliance with archival standards while preserving the integrity and accessibility of embedded information. Advanced rendering technologies help generate files with accurate layouts and colors in high resolution, resulting in visually consistent and professional-looking PDF/A documents.
PDF/A Embedded Data
Based on the information collected through the forms, this service creates PDF/A-3 documents and embeds accurate and structured data in the files.
PDF/A Meta-data
The system embeds metadata in the PDF/A-3 documents ensuring they meet regulatory requirements for compliance and record-keeping.
PDF to PDF/A Conversion
The system converts the existing PDF documents into PDF/A, the format specifically designed for long-term archiving and preservation.
PDF/A Generation
The service generates high-fidelity pixel-perfect PDF/A files, reproducing the original layout, formatting, and graphical elements of source documents.
- Adobe Experience Manager Forms
- XML Transformations
- PDF/A Documents
- 10+ integrations with government services
- 6 million citizens in the target user base
- 25% document processing time reduction
Results & Wins
6M
citizens make a user base.
25%
reduction in form processing time.